Expanding Your Customer Base

Important Aspects That Can Be Automated Using Pharma System Solutions

22 October 2021

Jorge Medina

Running a successful pharmacy takes a lot of work and dedication given all the tasks involved, including filling prescriptions, sending out reminders to customers, and labeling prescriptions correctly. There are pharma system solutions available that can automate a lot of processes. Here are several that will make a huge difference now and several years later.

Pouch Packaging Inspection

A standard way of shipping prescription medications to your pharmacy and to clients is pouch packaging. It needs to remain intact until it gets to the appropriate destination, and that's a task you can easily automate when relying on a pharma system solution.

You can find solutions that give your pharmacy access to machine vision technology, which will scan every pouch package that you send out or is sent out to your pharmacy. If there are problems with these materials, the machine vision capabilities will pick them up before a negative event occurs.

Medication Dispensing

Your pharmacy probably serves a good quantity of people that need all sorts of medications. In order to better serve these people and also help your pharmacy staff work more efficiently, you can choose a pharma system solution. It will have automatic medication dispensing capabilities thanks to barcode scanning.

All your staff will have to do is scan these barcodes and the right type and quantity of medication will dispense from the appropriate stations. You'll have software to manage barcode creation too, so you can easily make adjustments at any point.

Home Delivery 

There may be some customers that would rather have their prescriptions sent directly to their home as opposed to them picking the medication up in-store. Pharma system solutions let you support this activity and automate it. You'll have special software that tracks all customers that enter this home delivery service.

Then, once you enter in the right details like what prescription is needed for home delivery and when, these delivery schedules will stay in place until customers opt-out of the service if they want to. That saves your staff time from filling these orders manually, as well as improves your pharmacy's customer service.

To truly run a pharmacy of any size in an optimized way long-term, pharma system solutions are needed. They can automate a lot of important tasks for both your pharmacy and customers that depend on it. You'll just need to select the right system and set it up appropriately. 

Contact a pharma systems solutions service to learn more.

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